A - Z Services
Save ED for emergencies this summer
With the summer months upon us, now is the perfect time to do what you can to take care of your health.
If you, a family member or someone close to you is feeling unwell during the summer months, please always contact your medical centre first. They will be able to advise you where to go for help, or divert you to Healthline (0800 611 116) who can help you assess the best treatment and next steps. Opening hours for urgent care clinics are available below..
Please save ED for emergencies
Please don't head to the hospital unless it’s an emergency like a serious accident, trauma or severe pain. Emergency Department (ED) staff will be working hard to treat all urgent health issues and emergencies.
For non-emergency health concerns there are other services that can help
ED is not an option for non-emergency health issues, so please seek help and advice from the following places:
Call Healthline on 0800 611 116A 24-hour service with registered nurses who provide advice about what’s happening for you and recommend the next steps to get the health care you need.
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Visit your pharmacy or a physiotherapist for advice |
Book an appointment with your GPChildren under 14 are free and there are low cost GP practices in New Plymouth, Stratford, Ōpunakē, Hāwera and Pātea. The Community Services Card can help you and your family with the costs of some health services and prescriptions. Find out more at www.health.govt.nz/visiting-a-doctor OR www.workandincome.govt.nz If your GP is busy, or it’s after-hours you can visit MediCross or Phoenix urgent care medical centres in New Plymouth; both clinics offer x-ray services and can treat sprained or suspected broken bones (charges apply). |
MediCross Medical CentreOpen every day from 8am-8pm, seven days a week for all urgent medical care. City Care Pharmacy (next to MediCross) operates an extended-hours service; please visit their website for opening hours. 8 Egmont St, New Plymouth
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Phoenix Urgent DoctorsOpen Monday to Saturday 8:30am-5:30pm and Sunday 9am-2pm. 95 Vivian St, New Plymouth
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It is very important that people experiencing a genuine emergency call 111 for an ambulance or go to ED. |
