Please save ED for emergencies

Please don't head to the hospital unless you need urgent medical attention for a serious accident, trauma or severe pain. Emergency Department staff will be working hard over summer to treat all urgent health issues and emergencies.

For non-urgent health concerns there are other services that can help. ED is not an option for non-urgent health issues, so please seek help and advice from the following places:

Call Healthline on 0800 611 116

It’s a 24-hour service and registered nurses will address the symptoms, recommend a care plan and help to reassure worried parents.

Visit your pharmacy or a physiotherapist for advice

Book an appointment with your GP

Children under 14 are free and there are low cost GP practices in New Plymouth, Stratford, Opunake, Hawera and Patea.

Community Services Card holders can visit their GP for much cheaper now. Find out more at www.health.govt.nz/visiting-a-doctor OR www.workandincome.govt.nz

If your GP is busy, or it’s the weekend you can visit MediCross or Phoenix in New Plymouth (charges apply).

MediCross Medical Centre

8 Egmont St, New Plymouth
06 759 8915
Open every day from 8am – 8pm
City Care Pharmacy (next to Medicross) will also be open during the above hours.

Medicross and Phoenix offer x-ray services and can treat sprained or suspected broken bones (charges apply).

Phoenix Urgent Doctors

95 Vivian St, New Plymouth
06 759 4295
Open everyday from 8.30am – 8pm with a 24 hour on call service
Vivian Pharmacy (next to Phoenix) will also be open during the above hours.

Medicross and Phoenix offer x-ray services and can treat sprained or suspected broken bones (charges apply).

It is very important that people experiencing a genuine emergency call 111 for an ambulance or go to ED.

 

Last updated: Friday, March 6, 2020

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