Getting tested for COVID-19

New Plymouth

Taranaki Base Hospital, New Plymouth (Access to testing clinic off Tukapa Street)

Hours: Monday 29 November to Friday 3 December: 9am-3pm, Saturday 4 December & Sunday 5 December: 9am-1pm

Phone: 0800 678 378

There is NO CHARGE for testing; it is FREE.

MediCross Urgent Care & GP Clinic, Egmont Street, New Plymouth

Hours: Medicross is open 8am-8pm, but testing hours are between 10am-4pm, 7 days a week.

Phone: Please call to book an appointment: (06) 759 8915

There is NO CHARGE for testing; it is FREE.

Phoenix Urgent Care & GP Clinic, 95 Vivian Street, New Plymouth

Hours:  Phoenix  is open 8.30am-5.30pm Monday to Saturday and 9am-2pm Sunday.
Testing hours are determined by demand and appointment times are given on the day you call.

Phone: (06) 759 4295

There is NO CHARGE for testing; it is FREE.


Hāwera Hospital, Hunter Street, Hāwera

Hours: Wednesday 1 December, Friday 3 December: 10am-2pm

Please call 0800 678 378 and discuss your needs with the testing team and they will arrange an appropriate time for you to come in, or find a solution for testing if you cannot access one of the clinics.

There is NO CHARGE for testing; it is FREE.


Waitara Health Centre, 26 Grey Street, Waitara

Hours: Monday to Friday, 8.30am - 5.30pm.
 Please call in advance (06) 754 8119

There is NO CHARGE for testing; it is FREE.


Ōpunakē Health Centre/Coastal Care, 26 Napier Street, Ōpunakē

Hours: Monday to Friday, 8.30am - 4.30pm.
Please call in advance (06) 761 7324

There is NO CHARGE for testing; it is FREE.

COVID-19 symptoms

Symptoms of COVID-19 are similar to a range of other illnesses such as cold and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention. Symptoms of COVID-19 include:

Having any of these symptoms does not necessarily mean you have COVID-19, but if you are feeling unwell and have been to one of the locations of interest please self-isolate and get tested straight away even if you have a sniffle or a slight sore throat. It is best to be on the safe side. Stay at home until you have been well for at least 48 hours and your test is negative.

If you are feeling unwell and experiencing symptoms relating to COVID-19 you can get advice and arrange testing through the following options:

For Māori health support and information on testing please contact:


UPDATED: 20 October 2021

At Alert Level 2 Taranaki Base and Hāwera hospital's visitor policy is one designated visitor per patient, one support person for people attending hospital appointments and no children under 16 years except by prior arrangement.

At Alert Level 2 support people are not permitted to accompany ultrasound patients into the scan rooms, but are welcome to sit in the waiting room until completion.

Exceptions will be considered by clinical nurse managers or lead clinicians. We still need to minimise visitors into our hospitals and keep 2 metre distancing at Alert Level 2. Please help keep everyone safe by wearing a face covering if you’re coming into our hospitals.

Bluetooth upgrade to NZ COVID Tracer app

NZ COVID Tracer will update automatically on around 10 December for most users, or it can be manually updated through the Apple App Store or the Google Play Store at that time. Bluetooth tracing will be turned off by default, but app users will be asked if they want to enable it when they next open the app.

Click here for Bluetooth tracing FAQs

What is Taranaki DHB doing to manage COVID-19?

Useful links

Important websites

For COVID-19 vaccine enquiries email

COVID-19 Healthline number

0800 358 5453