The Mental Health Acute Intervention Service (Crisis Team)

The Crisis Team is a mobile team of Registered Nurses operating between the hours of 8.30am until 11.30pm responding to acute, mental health emergencies within Taranaki. The Crisis Team works collaboratively with Medical Centres, General Practitioners, Taranaki Base Hospital's Emergency Department, Police and the public. The Crisis Team also manages access to crisis respite facilities, a community based intervention focused on preventing hospital admission. 

The Acute Intervention Service is supported by a team of highly experienced, specialist Psychiatrists and medical staff who provide advice, direction and when appropriate face to face assessments to ensure that services provided are safe and address the individual needs of service users to promote recovery and wellness

Acute Home Based Treatment Team

The Acute Home Based Treatment team (AHBT) are a community based mobile service that provides short term intensive follow up for clients presenting with deteriorating mental health in the familiar surroundings and comfort of their own home. The team provides daily support for clients, monitoring the person’s mental health and working with the client and family to implement strategies to promote wellness. While predominantly staffed with Nurses, the team has access to Psychiatry support as well as a range of allied staff.

Mental Health Liaison Nurse

The Mental Health Consult Liaison Nurse is a specialist nurse based at New Plymouth Hospital between the hours of 8am and 4.30pm Monday to Friday. They see any person who presents to ED with Acute Mental Health concerns or patients admitted in general wards that may need mental health input. 


Contact us:

To contact us phone 06 753 6139 and ask for the Crisis Team or free dial direct on 0508 277 478.

Our staff will endeavour to answer your call immediately however if this is not possible you will be prompted to leave a message. Please do and our team will respond as quickly as possible.

Overnight the point of contact for Mental Health Services is the Night Triage Nurse, an experienced Registered Nurse on duty at the New Plymouth Base Hospital who can be contacted through the operators or by presenting to the Emergency Department. Phone 06 753 6139 and ask for the MH Night Triage Nurse.

Last updated: Wednesday, October 11, 2017

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