Frequently Asked Questions


Am I suitable for the position?

It is important that you read the advertisement in full. The advertisement will state the skills, experience and qualifications required. The manager will use those to shortlist candidates. It is likely you will not be shortlisted if you do not demonstrate you have the required skills, experience and qualifications. Click here for CV writing tips.

I am from overseas, am I eligible for employment?

Yes you could be eligible however you will need to meet the requirements of Immigration New Zealand and the New Zealand professional registration body that administers registration for clinical practice. For more information, please visit our Immigration & Registration page.

Can I contact the manager directly?

Some advertisements provide you with the managers contact details, however if these are not supplied please “Apply Online” only.

No vacancies suit me, though I want to give you my CV

You can submit your CV into our e-recruitment system that we can access at a later date. Click here for information on how to Submit Your CV. Please do not send your hardcopy CV to us, as we do not maintain a file for these.

The system is telling me I am an existing user, but I have never applied for a job here

The system is utilised by nine District Health Boards (DHBs) so you may have already registered via another DHB’s website. To login, use the same user name and password. If you do not remember your user name and password, please see the instructions below.

Alternatively, somebody may have already registered with the user name you are trying to use. Pick a different user name (you can use your email address as your user name).

I canít remember my user name

On the login page, click on the Forgot your user name? link.
Type in your email address, then click Validate. Your user name will then appear on the screen.

I canít remember my password

On the login page, click on the Forgot your password? link.
Type in your user name and email address. An email containing a new password to your email inbox. Retrieve the password and use it to log in. The system will then prompt you to change your password.

I am having difficulty attaching files

The system may not let you upload files that are larger than 1 megabyte. When applying for a job, any extra attachments may be emailed through to the Recruitment Team.

Iím getting error messages / the system isnít working

The e-recruitment system used by Taranaki DHB is not supported my some browsers. Please check your operating system the web browser you are using. (IE = Internet Explorer).

Supported Operating Systems and Browsers for Taleo Enterprise Products
  Windows XP Windows Vista Windows 7 (32 bit) Windows 7 (64 bit) Mac OS X 10.7 Mac OS X 10.8
IE 9 (64 bit) Not Available Not Supported Not Available Certified Not Available Not Available
IE 9 (32 bit) Not Available Certified Certified Not Supported Not Available Not Available
IE 8 Certified Supported Certified Not Supported Not Available Not Available
IE 7 Supported Supported Not Available Not Supported Not Available Not Available
Safari 6.x Not Supported Not Supported Not Supported Not Supported Certified Certified
Safari 5.1.x Not Supported Not Supported Not Supported Not Supported Suported Not Supported
Firefox 13 Certified Certified Certified Not Supported Not Supported Not Supported
Chrome 19 Certified Certified Certified Not Supported Not Supported Not Supported


The system is not letting me progress through my application

Check that all the mandatory fields have been completed. These are the fields marked with a * red asterisks.

If I am having difficulties, how can I contact the Recruitment Team?

Please go to the Contact Us page for details. Link to the Contact Us menu page

Last updated: Thursday, July 21, 2016

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