Save ED for emergencies

Going to ED is not your only option. There are other health services available:

  • Call 0800 Healthline (0800 611 116)
    It’s a 24-hour service and registered nurses will address the symptoms, recommend a care plan and help to reassure worried parents.
  • Visit your pharmacy or a physiotherapist for advice.
  • Book an appointment with your GP. Children under 13 are free and there are low cost GP practices in New Plymouth, Stratford, Opunake, Hawera and Patea.
  • If your GP is busy, or it’s the weekend you can visit MediCross or Phoenix in New Plymouth (charges apply).
  • Medicross and Phoenix offer x-ray services and can treat sprained or suspected broken bones (charges apply).
  • It is very important that people experiencing a genuine emergency call 111 for an ambulance or go to ED.

Our hospital ED's are not your only option - save ED for emergencies.


O800 Healthline / 0800 611 116

MediCross Medical Centre:
Open every day from 8am – 8pm
City Care Pharmacy (next to Medicross) will also be open during the above hours.

Phoenix Urgent Doctors
Open everyday from 8.30am – 6.30pm
Vivian Pharmacy (next to Phoenix) will also be open during the above hours.



Last updated: Thursday, March 15, 2018

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